The customer service received solar water heater machine user requirements, we must understand the following information:
1. the customer asked to carefully installed customer related information (including installation time, installation location, environment fine detail, ask the site conditions, including the installation of the floor height of the floor, the roof is flat or inclined slope, concrete floor orientation)
2. determine the location of the new installation (details of the new installation site conditions, including the floor height, floor roof is flat or inclined slope, the specific floor orientation)
3. transfer the detailed information to the engineering department, and decide the installation by the Engineering Department
4. reply to customers, with customers to determine matters related to transfer of solar water heater.